If you're having problems with your product, please use our contact form or email us at mojo@mojooutdoors.com, and we'll be happy to help resolve your issue.
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I too have bought these to try Bought them at the end of November for 2017 /2018 season thought Mojo would have worked out all the bugs on these but mine 2 of them have stopped working and one is making a squeaking noise I have tried to email 2 times to customer service and still no response I like the idea and I believe in there Product wish they would fix these bugs
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Hi Mike. Sorry to hear you are having issues with the Flock a Flickers. What email did you use to contact support? Or did you use our contact form?
At any rate, I would suggest sending an email directly to mojo@mojooutdoors.com and our service techs will take a look at what's going on with your Flock a Flickers.
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If you're having problems with your product, please use our contact form or email us at mojo@mojooutdoors.com, and we'll be happy to help resolve your issue.
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I bought 18 of these in November 2017 also and used them about 8 to 10 times in our rice field. Out of the 18 I got only 6 work now. They have a bad problem with the power switch. Good concept but very poor construction.
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@Andrew Hill Andrew: our warranty information is outlined on a card found in every MOJO product box. It states that we will replace any manufacturing defects or problems for free but the shipping is the responsibility of the customer. That information can be found here as well: https://www.mojooutdoors.com/index.php/warranty
Again, we want you to be satisfied with our products and want you to get the best possible hunt! Your replacement or repaired units are thoroughly tested to ensure this problem doesn't reoccur when you receive them. -
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Hi Jerry. Sorry to hear you are having trouble with your Flock a Flicker decoys. Give us a call M-F at 318-807-6656 or submit a request on our website via the contact link ( https://www.mojooutdoors.com/index.php/contact ) and our service tech guys will contact you about replacements or repair for decoys. We look forward to hearing from you and working towards a solution.
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If you're having problems with your product, please use our contact form or email us at mojo@mojooutdoors.com, and we'll be happy to help resolve your issue.
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Oh so you will just ship new ones with shipping information? I was just told by Marty that they must be shipped back, which I think is a waste of time and money. I'd be glad to prove I have the defective products and just have new ones shipped.
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Yes, you will still need to ship the defective units back in order to receive replacements. This information can be found on every warranty card inside of every product box. Shipping the units back to us not only provides proof of purchase (not that we don't believe someone on word of mouth) but more importantly allows us to diagnose and improve on whatever defect is present.
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Hi Jamie. Sorry to hear that your Flock A Flickers are giving you trouble. We replace ALL faulty products at no cost! Just send us an email to mojo@mojooutdoors.com, use the contact for on our website or give us a call on Tuesday ( 1/2/18 ) at 866-216-6656, so we can get your shipping information to get your replacements sent out. We stand behind our products 110% and want you to have the best possible hunt with our products!
If you're having problems with your product, please use our contact form or email us at mojo@mojooutdoors.com, and we'll be happy to help resolve your issue.
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Hi Allan. We’re sorry you had a negative experience with our product. We’d like to learn more about you specific situation and make things right. If you could give us a call at 318-807-6656 (Monday - Friday) or use the contact form on our website, it would be greatly appreciated. We look forward to speaking with and working towards a solution. You can also direct email us at mojo@mojooutdoors.com
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Got the updated version of these decoys and only got to put about 40 hours of run time on these but it was some rough late season hunting. One day it started snowing so hard that the wing had to fling the snow that was piling up on it out of the way to keep running. They took it all in stride and ran flawlessly the whole day.
Just put the decoys away for the season and they all work just like they are out of the package. I will be getting another pack of these this fall.
This product moves back up to 5 stars for me.
Thanks Holden for your guys help with this.
Allan
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If you're having problems with your product, please use our contact form or email us at mojo@mojooutdoors.com, and we'll be happy to help resolve your issue.
Mojo needs to go back to the drawing board on these or refund. Long time customer....Tim from Texas
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Hi Tim, all of our decoys are covered against manufacturing defects. Please give us a call at 866-216-6656 or submit a ticket on our contact page (https://www.mojooutdoors.com/contact) and we will get you fixed up!
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If you're having problems with your product, please use our contact form or email us at mojo@mojooutdoors.com, and we'll be happy to help resolve your issue.
Was disappointing to think real world testing was either not done, or ignored. No way these issues wouldn’t have come up light testing.
If you're having problems with your product, please use our contact form or email us at mojo@mojooutdoors.com, and we'll be happy to help resolve your issue.
If you're having problems with your product, please use our contact form or email us at mojo@mojooutdoors.com, and we'll be happy to help resolve your issue.
If you're having problems with your product, please use our contact form or email us at mojo@mojooutdoors.com, and we'll be happy to help resolve your issue.
If you're having problems with your product, please use our contact form or email us at mojo@mojooutdoors.com, and we'll be happy to help resolve your issue.
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Hi Keith. Sorry to hear you are having trouble with your Flock a Flickers. If you could give us a call at 318-807-6656 (Monday - Friday) or submit a request with your info through the contact form on our website, our service techs will take a look to see what's going. We look forward to speaking with and working towards a solution. You can also direct email us at mojo@mojooutdoors.com